1. Refunds:

• We do not offer refunds on any products purchased from FANLASHY
• All sales are final, and no monetary refunds will be provided.

2. Exchanges:

• We understand that sometimes preferences may change. Therefore, we offer exchanges on our products within 14 days of the original purchase date.
• To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received.
• If you need to exchange a product, please contact our customer service at Fanlashy@gmail.com within 14 days of receiving your order to initiate the exchange process.

3. Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact us immediately at Fanlashy@gmail.com.
• We will require photo evidence of the damaged or defective product.
• We will happily replace the damaged or defective item at no additional cost to you.

4. Shipping for Exchanges:

• Customers are responsible for the shipping costs associated with exchanging a product.
• Fanlashy is not responsible for any lost or undelivered packages during the exchange process.

5. Exchange Process:

• Once your exchange request is approved, please ship the product to the address provided by our customer service team.
• Include your order number, name, and contact information inside the package.
• Once we receive the returned item, we will process the exchange promptly.

By making a purchase with Fanlashy, you agree to and acknowledge our return and exchange policy. We reserve the right to update or modify this policy at any time without prior notice.

If you have any questions or concerns regarding our return and exchange policy, please contact us at  Fanlashy@gmail.com.